FAQ

 

WHERE IS MY ORDER?

Chloë Loves Organic skincare generally takes 2-3 business days to process orders in our Distribution Centre, but there are rare occasions during periods of heavy order volume when processing can take a little longer.

 Find out more here.

 

WHO CAN BE A WHOLESALER AND DISTRIBUTOR OF CLO CLO SKINCARE PRODUCTS?

If you own a salon / hairdressers / beauticians / spa / retail store or have an established beauty ecommerce site then you can apply to become a wholesaler or distributor of CLO CLO Skincare products.

Find out more here.

 

MY PRODUCT STATUS IS ON BACK ORDER, WHAT DOES THIS MEAN?

Back-ordered products have been so popular that they have currently sold out. We will inform you before you purchase if this is the case and give you an approximate time for when these products will be back in stock.

You can still place an order and you will be placed on a waiting list. Your product will be delivered as soon as we get additional stock.

 

ARE YOUR PRODUCTS NON-TOXIC?

Our Skincare products are gluten free, non-toxic, paraben free and formaldehyde free. If you have a specific allergies and want to know a full list of ingredients then please contact us and we will get back to you.

 

DO YOU TEST YOUR PRODUCTS ON ANIMALS?

We do not test any of our products on animals and we ensure that all of our ingredients used are also not tested on animals. We are proud to be a cruelty-free brand.

 

I HAVE SENSITIVE SKIN, CAN I STILL USE YOUR SKINCARE PRODUCTS?

Here at Chloë Loves Organics, all of our products are non-toxic, gluten free, non-toxic, paraben free and formaldehyde free.

We recognise that everyone is different, so we do always advise 48 hours before use to do a patch test to see if your skin has any irritation. If you do feel irritation, then stop immediately. If any product does go in the eye, rinse the eye for effective removal and always remove product thoroughly after use.

Please consult the back of each skincare product box for the list of ingredients.

FOR ANY OTHER QUESTION PLEASE FILL OUT THE FORM ON OUR CONTACT US PAGE.